Reader Question: How to Handle Swearing in the Medical Clinic?

My good friend Al Cichon in Maine writes:

Dr. Keller,

What are your thoughts regarding disrespect?swear

As health care providers we are trained to be tolerant when patients are less than pleasant – excusing their behavior as a result of their illness / injury. Certainly there are occasions when this is appropriate. However, that tolerance can be abused in the correctional setting. Continue reading