As I have traveled around visiting various jails and prisons, I sometimes run across a practice that I have not seen before; something cool; something that works better than what is typically done at other facilities. I think such practices can be called “Best Practices.” One great example of a “Best Practice” is the Inmate Satisfaction Surveys begun by Sheriff Gary Raney at the Ada County Jail in Boise, Idaho.
Of course, when I tell people about a jail inmate satisfaction survey, the typical response is incredulity. “Satisfaction surveys? In a Jail? Whadaya, nuts?”
Well, the answer is “Yes!” Inmate satisfaction surveys! In a jail. And it works! You should consider doing this at your facility! Really! Continue reading