Monthly Archives: March 2015

Best Practices: Inmate Satisfaction Surveys!

As I have traveled around visiting various jails and prisons, I sometimes run across a practice that I have not seen before; something cool; something that works better than what is typically done at other facilities.  I think such practices can be called “Best Practices.”  One great example of a “Best Practice” is the Inmate Satisfaction Surveys begun by Sheriff Gary Raney at the Ada County Jail in Boise, Idaho.

Of course, when I tell people about a jail inmate satisfaction survey, the typical response is incredulity.   “Satisfaction surveys?  In a Jail? Whadaya, nuts?”

Well, the answer is “Yes!”  Inmate satisfaction surveys!  In a jail.  And it works!  You should consider doing this at your facility!  Really! Continue reading